php99 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and php99 ("php99," "we," "us," or "the Company"), the operator of the online gaming platform accessible at https://php99.vip. By registering an account, accessing any part of the platform, or placing a wager of any kind, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation.

For the purposes of these Terms, the following definitions shall apply:

• "Platform" means the php99 online gaming website at php99.vip, including all games, services, features, and content accessible through it.
• "Account" means the individual registered account held by a User through which all gaming, financial, and profile activities are conducted.
• "Wallet" means the virtual balance held within a User's Account, denominated in Philippine Peso (PHP / ₱), from which all wagers are drawn and into which all winnings are credited.
• "Bonus" means any promotional credit, free spin allocation, cashback, rebate, or other incentive granted by php99 to a User, subject to applicable terms.
• "Wagering Requirement" means the number of times a Bonus amount must be bet through before it becomes eligible for withdrawal.
• "KYC" means Know Your Customer — the identity verification process required under PAGCOR regulations before withdrawal privileges are activated.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming operations in the Philippines.
• "Prohibited Jurisdiction" means any country, territory, or region where access to or use of online gambling platforms is prohibited or restricted by applicable law.

Access to and use of the php99 Platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Platform:

1. You must be at least 21 years of age as required under Philippine law and PAGCOR regulations. php99 strictly prohibits access by minors.
2. You must be a natural person with full legal capacity to enter into binding agreements under Philippine law.
3. You must be physically located in a jurisdiction where online gambling is lawful. Accessing the Platform from a Prohibited Jurisdiction is a violation of these Terms.
4. You must not be a current employee, contractor, officer, director, or close family member of an employee of php99 or any of its affiliated entities.
5. You must not be subject to any self-exclusion order, whether imposed by php99 or by any gaming regulatory authority.
6. You must not be included on any national or international list of persons subject to financial sanctions, anti-money-laundering restrictions, or gaming exclusions.

To access real-money gaming services at php99, you are required to register an Account. The following conditions apply to the registration process and the ongoing maintenance of your Account:

• Each individual may register and maintain only one (1) Account on the php99 Platform. The operation of multiple Accounts by a single individual, whether directly or through proxies, is strictly prohibited.
• You agree to provide accurate, current, and complete information during registration, including your full legal name, date of birth, valid Philippine mobile number, and any other information requested by php99 or required by PAGCOR.
• You agree to promptly update your Account information should any of it change. Failure to maintain accurate information may result in Account suspension and withheld withdrawals.
• Account registration is free of charge and requires no purchase to initiate. php99 does not charge a registration fee.
• php99 reserves the right to refuse, suspend, or terminate any Account registration at its sole discretion and without providing a reason, subject to applicable regulatory obligations.
• Accounts may not be transferred, sold, gifted, or otherwise assigned to any third party under any circumstances.

By completing registration on the php99 Platform, you confirm that all information provided is truthful and that you satisfy all eligibility requirements set out in Section 2 of these Terms.

You are solely responsible for maintaining the confidentiality and security of your php99 Account credentials, including your username, password, and any two-factor authentication codes. The following obligations and limitations apply:

• You must not share your login credentials with any third party, including friends, family members, or php99 support staff. php99 will never request your password through any channel.
• You must notify php99 immediately upon becoming aware of any unauthorised access to or use of your Account.
• php99 shall not be liable for any loss arising from unauthorised use of your Account where such unauthorised use resulted from your failure to maintain adequate security of your credentials.
• php99 may implement additional security measures including, but not limited to, SMS one-time passwords (OTP), device recognition, login anomaly detection, and temporary Account lockouts following repeated failed login attempts.
• You agree to comply with any additional security procedures that php99 may introduce from time to time in accordance with PAGCOR compliance requirements.

php99 accepts deposits via the following payment channels: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, USDT (TRC20 network), and 7-Eleven over-the-counter payment. The following terms govern all deposit transactions:

• All deposits are made in Philippine Peso (PHP / ₱) or, in the case of USDT deposits, converted to PHP equivalent at the prevailing exchange rate at the time of processing.
• Minimum and maximum deposit limits apply and are subject to change. Current limits are displayed within your Account dashboard.
• php99 does not accept deposits made from accounts or payment instruments that are not registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are credited to your Wallet upon confirmation of the relevant payment transaction. php99 does not charge a deposit fee, though your payment provider may apply its own fees.
• php99 reserves the right to request proof of payment source and may withhold deposited funds pending satisfactory documentation as part of its anti-money-laundering (AML) compliance obligations.

php99 processes withdrawal requests subject to the following conditions:

• Withdrawals are only available to Users who have completed KYC identity verification. php99 may request a government-issued Philippine identification document (e.g., UMID, Driver's License, Passport, or PhilHealth ID) and a live selfie for facial verification.
• Withdrawal requests are processed to the same payment method used for the qualifying deposit, where technically possible, as a measure to prevent money laundering.
• Minimum withdrawal amounts and processing times are as posted within the Account dashboard. GCash and Maya withdrawals are typically processed within 5–30 minutes; bank transfer withdrawals may take up to one (1) banking day.
• php99 reserves the right to impose additional verification steps before processing withdrawals deemed unusual in amount, frequency, or destination. This is part of our PAGCOR-mandated AML compliance program.
• Any Bonus funds that have not met the applicable Wagering Requirements at the time of a withdrawal request will be deducted before the withdrawal is processed.
• php99 does not charge a standard withdrawal processing fee. However, fees imposed by your payment provider are outside php99's control and responsibility.

php99 offers various promotional offers including welcome bonuses, reload bonuses, cashback rebates, free spins, and VIP loyalty rewards. All Bonuses are subject to the following general terms, as well as any specific terms published with each individual promotion:

• Bonuses are credited to your Wallet upon satisfaction of any stated qualifying conditions (e.g., minimum deposit amount, registration verification).
• All Bonuses carry a Wagering Requirement unless explicitly stated otherwise. The applicable Wagering Requirement for each Bonus is specified in the relevant promotion terms.
• php99 reserves the right to withdraw, modify, or cancel any Bonus at any time without prior notice, subject to any regulatory obligations requiring disclosure.
• Bonuses are personal to the registered Account holder and may not be transferred, shared, or exchanged for cash value prior to satisfaction of the applicable Wagering Requirement.
• Any evidence of Bonus abuse — including but not limited to coordinated play, multi-accounting, arbitrage betting, or pattern betting designed to exploit promotions — will result in immediate forfeiture of the relevant Bonus and may result in Account termination.
• Only one welcome bonus may be claimed per person, per household, per device, and per IP address. php99 uses technical and manual review processes to detect and prevent duplicate claims.

The following rules govern the placement and settlement of bets on the php99 Platform:

• All bets placed are final once confirmed by the system. You are responsible for ensuring that wagers are placed correctly before confirming them. php99 does not accept responsibility for bets placed in error.
• php99 reserves the right to void any bet in the event of a system malfunction, data feed error, human error by a dealer in a live game, or any other technical issue that materially affects the integrity of the outcome.
• In the event of a dispute regarding the outcome of any game or bet, the platform's recorded outcome, as held in php99's server logs, shall be final and binding unless php99 determines, in its sole discretion, that a void is warranted.
• Minimum and maximum bet limits apply across all games. These limits are displayed within the game interface and may be adjusted by php99 at any time.
• php99 reserves the right to restrict, suspend, or adjust the betting limits of any Account that it reasonably believes to be engaged in irregular or suspicious wagering activity.
• For sports betting markets, php99 follows recognised sports betting settlement rules. Suspended, abandoned, or voided events are handled in accordance with the specific rules applicable to the relevant sport and market.

The following conduct is strictly prohibited on the php99 Platform and constitutes grounds for immediate Account suspension, balance forfeiture, and referral to PAGCOR or relevant law enforcement authorities:

• Registering multiple Accounts or assisting others in circumventing the one-account restriction.
• Using automated software, bots, scripts, artificial intelligence tools, or any other non-human means to access the Platform or influence game outcomes.
• Engaging in or facilitating collusion with other players to gain an unfair advantage in any game.
• Using the Platform for money laundering, terrorist financing, or any other activity prohibited under Philippine law or applicable international regulations.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or other obfuscation technology.
• Exploiting software bugs, glitches, or errors in the Platform, whether or not such exploitation results in monetary gain. Users who discover bugs are required to report them to php99 support immediately.
• Harassing, threatening, or abusing php99 staff, support agents, or other users through any channel.
• Providing false, misleading, or fraudulent information at any stage of the Account registration, verification, or withdrawal process.

All content on the php99 Platform — including but not limited to software, source code, design elements, graphics, logos, game assets, trademarks, trade names, text, and audio-visual material — is the exclusive intellectual property of php99 or its licensed content providers, and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include the right to copy, modify, reverse-engineer, distribute, publicly display, or commercially exploit any content on the Platform.

The php99 name, logo, and associated brand elements are registered or unregistered trademarks of the Company. Unauthorised use of these marks is prohibited and may constitute infringement.

php99 is committed to promoting responsible gambling in accordance with PAGCOR's responsible gaming framework. php99 recognises that gambling, while a form of entertainment for most, carries a risk of addiction for a minority of players.

• Age Restriction: php99 strictly enforces the 21+ age requirement for all real-money gaming activity. Any suspicion of underage access will be investigated and, where confirmed, reported to PAGCOR.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their Account settings. These limits take effect immediately upon setting and can only be reduced with immediate effect; increases require a 24-hour cooling-off period before activation.
• Session Time Reminders: Players may configure session time notifications to remind them of the duration of their current gaming session.
• Loss Limits: Players may set maximum loss limits within a defined period. Once a loss limit is reached, further real-money wagering will be suspended for the remainder of the relevant period.
• Self-Exclusion: Players who wish to take a temporary or permanent break from gambling may request a self-exclusion through the Account settings or by contacting php99 support. Self-exclusion periods range from 30 days to permanent closure.
• Reality Check: A feature that periodically displays a summary of time spent and net win/loss figures during a session, helping players maintain awareness of their gaming behaviour.

php99 reserves the right to suspend, restrict, or permanently terminate any Account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms.
• Failure to provide satisfactory identity or payment documentation during KYC review.
• Reasonable suspicion of fraudulent activity, money laundering, or collusion.
• Receipt of a court order, regulatory direction, or law enforcement instruction requiring Account action.
• Extended Account inactivity (twelve or more consecutive months without any login or financial transaction), subject to prior notification and the dormant account terms below.
• Voluntary closure requested by the Account holder.

Dormant Accounts: An Account is considered dormant if there has been no login activity for twelve (12) consecutive months. php99 will send a notice to the registered email address before applying any dormancy-related administration fee. The administration fee, if applied, will not exceed the balance of the Account.

Upon termination, any Bonus balances that have not met the applicable Wagering Requirements will be forfeited. Cash balances (real-money deposits and settled winnings meeting all applicable withdrawal conditions) will be returned to the User via their registered payment method within thirty (30) business days, unless termination was triggered by prohibited conduct.

To the fullest extent permitted by applicable Philippine law, php99's total aggregate liability to any User arising from or in connection with these Terms, the Platform, or any transaction conducted through the Platform shall not exceed the total amount deposited by that User to their Account in the thirty (30) calendar days preceding the event giving rise to the claim.

php99 shall not be liable for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect, arising from your use of or inability to use the Platform.
• Service interruptions caused by scheduled or emergency maintenance, third-party outages (including GCash, Maya, or banking system downtime), natural disasters, or other force majeure events.
• Any loss arising from your reliance on information, advice, or game outcomes presented on the Platform.
• Losses caused by unauthorised access to your Account resulting from your failure to maintain adequate credential security.
• The conduct of third-party game providers, including any malfunction of games licensed to php99 from external software vendors, beyond the compensation obligations expressly stated in applicable service agreements.

Nothing in this section shall exclude or limit liability for personal injury or death caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Complaint Process: In the event of a dispute, you are encouraged to first contact php99's customer support team via live chat or email ([email protected]). php99 operates a formal complaint procedure and undertakes to provide a substantive response to all complaints within five (5) business days of receipt.

Regulatory Escalation: If a complaint is not resolved to your satisfaction through php99's internal complaint process, you may escalate the matter to PAGCOR in accordance with applicable regulatory procedures. php99 fully cooperates with all PAGCOR-initiated reviews and investigations.

Jurisdiction: You irrevocably submit to the exclusive jurisdiction of the courts of the Republic of the Philippines for the resolution of any dispute that cannot be resolved through the complaint processes described above.

For any questions, complaints, or requests relating to these Terms or your php99 Account, please contact us through the following channels:

• Live Chat: Available 24/7 via the on-site chat widget on php99.vip
• Email: [email protected] (plain text — not a clickable link)

php99 endeavours to respond to all support inquiries within 24 hours and to formal legal or compliance queries within five (5) business days. For PAGCOR-related regulatory matters, correspondence may also be directed to PAGCOR directly through their official government channels.